The identification of defects at different stages of product development can be perceived as a criticism of the product and the author's personality. Creators are often convinced of the correctness of their projects and code, and therefore may perceive the tester as a person who creates problems, and not as a person who works to improve their product. Therefore, in the past, it happened when the messenger who brought bad news was simply executed.
At the same time, information about defects and test results must be delivered in any case.
Given the above, reports of defects should be exclusively constructive, that is, focused on the facts, neutral and without criticism of the author. Be sure to report the benefits of testing during the product creation process and make sure that you and the developer understand each other correctly. We should try to understand the reason for the negative reaction to reports of defects and try to minimize it in the future.
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